ASR prepared statement about the new Climate Change amendments affecting your ISO Management System. READ MORE Watch this video: IATF 16949 Rules 6th Edition
Job duties: Oversees day-to-day business activities
Background: Richelle has led ASR since July 2000. Her background prior to ASR includes over 8 years working for a quality training and consulting firm as well as 9 years with a safety, health and environmental products distributor.
Her success is rooted in her ability to analyze problems, plan strategies, establish organizational objectives, and provide effective leadership.
Richelle's leadership style has resulted in continual annual growth at ASR, and has earned the company highly coveted respect from ANAB, IAOB, and peer organizations.
Richelle holds a B.S. degree in psychology from Kalamazoo College with a concentration in economics and management.
Her extension is 102
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Job Duties: Sales, Newsletter, Customer Feedback, Transfer requests, and Standards Training
Background: Dave joined ASR in April 2008 with more than 20 years of automotive retail sales experience. His expertise of how to professionally and effectively sell products and services has contributed significantly to the growth of ASR.
David is a graduate of Hope College with a B.S. degree in mathematics and a minor in education.
His extension is 114
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Job Duties: Answers to technical questions within IATF 16949 and all ISO 9001 standards, and sales.
Background: Tom came to ASR in June 2005 from another certification company where he worked in marketing. In addition to sales and marketing he has taken on the role of interpreting the technical aspects of the international standards as well as being responsible for the IATF and OASIS database oversight.
Tom has an MBA from Grand Valley State University.
His extension is 103
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Job Duties: works with auditors on training and competency
Background: Melissa Smith has extensive auditing experience including automotive, environmental, and general manufacturing and business. Melissa recently joined ASR's Team and responsible for auditor management and training, client complaints and appeals, as well as oversight body witness and office audits.
Her extension is 117
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Job Duties: collecting audit documentation from auditors and updating internal database, issuing certificates, managing OASIS database
Background: Audit documentation from every ASR audit conducted (USA and foreign offices) funnels to Cynthia for input into ASR's electronic database. She distributes the audit packages to reviewers, and then issues a certificate to the client when the package is approved by the reviewer.
Cynthia realizes job satisfaction when client information is accurate in the ASR database. Her joy is realized whenever clients receive their new certificate or successfully complete a surveillance audit and she sends ASR's letter of continued conformance.
Cynthia is a native of Grand Rapids Michigan, and studied interior design at Kendall College of Art and Design. She spent 18 years in the business insurance industry as a customer service representative before joining ASR in February 2009.
Her extension is 104
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Background: Brad is continually on the go dashing through airports and motoring the highways auditing clients around the globe. Brad has been with ASR 15 years. Brad audits AS9100, ISO 14001, and ISO 9001. He is a member of ASR's Registration Committee, serve as witness auditors and develop and deliver auditor training.
His extension is 116
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Background: Julie is responsible for working with clients and auditors to schedule the more than 1300 hundred audit days each year. Julie's business experience includes responsibilities as a compliance manager, sales administrator, and customer service coordinator. Julie attended Grand Rapids Community College and has been with ASR since January 2011.
Her extension is 109
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