Recognizing Fake Emails:

1. Address Review: Carefully examine the sender address of the email and check for any similarities or typos.
2. Content Review: Watch out for language and spelling errors in the email content. Remember that emails sent by an official organization are usually professionally written.
3. Checking Links: Hover over links in the email to check the actual URL, but always be careful before clicking on links. For example, watch out for emails from similar but fake addresses, such as "info @usbcertification123.com" instead of "info @usbcertification.com".
4. Verify the Email: If you have received a suspicious email, contact our company directly to verify it using the contact information on the email.

Recognizing Fake Websites:

1. Address Bar Check: Carefully check the site address in the address bar of your web browser. Fake sites are usually similar to the original site in terms of extension or content but may contain minor differences.
2. SSL Certificate: A secure website will have a lock icon or "https://" in the address bar. Check the security of the website by looking for these icons.
3. Accessing a Suspicious Site: When you access a suspicious website, immediately close your browser and run a browser scan to secure your computer.

Recognizing Fake URLs:

1. URL Inspection: Examine the URL carefully and look for signs of a fake URL such as typos, extra characters or similarities.
2. URL Verification: Before clicking on unknown URLs, double-check the URL and make sure.

Nonconformance Management

Nonconformance Management

Article #2

The article is the second in our Nonconformance Management series. First, we’ll cover the composition of the Nonconformance management process.

Four Distinct Parts of a Nonconformance

1. Nonconformance Statement
2. Requirement
3. Evidence
4. Justification

Let’s look at the first two individually. Then we’ll look at three examples.

The Nonconformance Statement

The Nonconformance Statement is a general statement written against the suspect process, as defined by the customer.

For example,

• How many NC's?
• How were they written?
• Did they help improve the system?

Nonconformance Management

Over the next few editions, we'll be covering important aspects of this topic.

The best time to address Nonconformance Management is when you initially develop your Management System. If you haven’t spent much time originally, now is the time to review and improve your systems.  These articles are meant to help. The concepts are relevant no matter the standard you manage to; ISO 9001, AS9100, AS9120, ISO 14001, IATF 16949, ISO 45001, or ISO 13485.

These series of articles will cover:

• Value of Nonconformance Management
• Definitions
• Root Cause Analysis
• Parts of Nonconformance
• Process of nonconformance reporting

As you are aware, nonconformances occur when a product, service, or process does not meet a defined standard. They hurt the organizations in terms of cost, reputation, efficiency and effectiveness. Therefore managing Nonconformance is a critical component of your Management System.