International Standards Educational Systems
This article addresses training for your ISO implementation, specifically online training. Managing online training for your ISO management system effectively involves several key steps. Here's a comprehensive approach:
1. Assess Training Needs: Identify the specific training needs related to your ISO management system. This will vary depending on the standard (e.g., ISO 9001, ISO 14001, ISO 27001) and should include understanding the standard's requirements, specific process training, and training in internal audit procedures.
2. Select Appropriate Online Training Programs: Choose online training courses aligned with your ISO standard's requirements. Look for courses that offer engaging content and real-life examples and provide proof of understanding with a certificate of completion.
3. Develop a Training Plan: Create a schedule that outlines who needs training, what training is required, and the timeline for completion. Ensure the plan is flexible to accommodate varying schedules and learning paces. Note that the courses found on Ingentius.com are available for 12 months to help you better plan and deploy training.
4. Integrate Training with Your ISO Management System: Ensure the training is relevant to your specific processes and procedures. Tailor the training content to include your company's policies, objectives, and examples related to your ISO management system.
5. Use a Learning Management System (LMS): An LMS can help you deliver, track, and manage online training. It allows you to assign courses and keep completion records, essential for ISO audits.
6. Encourage Active Participation: Engage employees in the training process by encouraging questions, discussions, and feedback. Interactive elements like quizzes, forums, and practical exercises can enhance learning.
7. Monitor Progress and Performance: Regularly check trainees' progress and assess their performance through quizzes, tests, or practical assignments. Testing helps ensure training is adequate and the employees/top management understand the material.
8. Gather Feedback and Improve: After the training, gather feedback from the participants to identify areas for improvement. Use this feedback to refine future training sessions.
9. Maintain Training Records: Keep detailed records of all training activities, including who attended, the date of training, and the assessment results. Records are crucial for demonstrating compliance during ISO audits.
10. Review and Update Training Content Regularly: ISO standards and organizational processes may change over time. Regularly review and update your training content to remain relevant and practical.
The goal of training in the context of ISO management systems is to comply with the standard and improve overall process efficiency and effectiveness. Training review and effectiveness should be ongoing rather than a one-time event.
