ASR prepared statement about the new Climate Change amendments affecting your ISO Management System. READ MORE Watch this video: IATF 16949 Rules 6th Edition
Our Mission Statement drives our business and is the Reason behind ASR's Success:
"ASR is committed to providing and maintaining ethical, professional, and customer focused registration services which contribute to the improvement of our customer’s business practices"
Ethical
We believe in quality standards and quality systems as tools to drive business improvement. ASR will provide comprehensive audits, not easy but fair and in the spirit of improvement.
Professional
Our auditors are hand selected from the best in the business. We only partner with credentialed, seasoned auditors with years of experience working in varied industries combined with years of auditing background. Our auditors “think” outside the checklist. They apply the standard to any business, adding value to our customers.
Customer Focused
Our staff and auditors view the registration process as a partnership. We have open communication and encourage our customers to talk with us. There are no fees for nonconformance review, answering telephone questions, travel time or non-value added services. We work hard to give responses within one business day, minimize travel expenses, and accommodate our customers scheduling needs. Our auditors are required to find at least one opportunity for improvement from their vast experience on every audit assisting our customers with the improvement of their business practices.
Our Results
ASR consistently rates “Very Good to Outstanding” on our Customer Evaluation Surveys and Follow-up Telephone Calls. During the last issue of “Rating the Registrars” Quality Digest ranked ASR among the leaders in overall Customer Loyalty and Satisfaction.
ASR has been extremely helpful in the transfer of Certification since purchasing our company. ASR provided assistance where needed to keep us informed. The transfer audit was very helpful and gave us great direction for our Quality System.
Or auditor from ASR is the first auditor that has been at Pliant where I really felt like he was doing his job because he wanted us to be better, not to try to catch me doing something. The funny thing is, he probably asked harder questions at the same time”.
Being knowledgeable, firm and caring at the same time is a rare and special art. I thought you would want to know. Thank you for helping us improve!
Jon Mulder - Business Development Leader PLIANT PLASTICS CORPORATION